Job Type: Full-Time
Experience Level: 1+ Years
Location: On-Site
Job summary
We are seeking a talented and passionate Software Developer to join our team. The ideal candidate will have experience in designing, developing, and maintaining web and mobile applications. You will work closely with our development team to deliver high-quality, scalable, and innovative solutions for our clients.
Responsibilities
- Provide technical support to clients and internal teams by troubleshooting hardware, software, and network issues.
- Install, configure, and maintain computer systems and applications.
- Monitor system performance and ensure optimal uptime.
- Document technical processes, solutions, and frequently asked questions for knowledge sharing.
- Collaborate with the IT team to implement upgrades and security measures.
- Train staff on IT policies, tools, and best practices.
Qualifications
- Associate’s or Bachelor’s degree in IT, Computer Science, or related field.
- Proven experience as an IT support technician or related role.
- Proficiency in Windows, macOS, and Linux operating systems.
- Familiarity with networking concepts (DNS, DHCP, TCP/IP).
- Strong problem-solving skills with attention to detail.
- Excellent communication and interpersonal abilities.
- IT certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals) are a plus.
Requirements
- Willingness to work in rotational shifts if required.
- Ability to handle multiple tasks and prioritize work effectively.
- Customer-oriented approach with a focus on problem resolution.